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Our Professional Business Services...

Virus and Malware Removal

Annoying pop ups, ads while browsing, or infected with a virus?

Let ZeroDataStress rid your computer of all adware/malware so it functions at peak performance!

 

Optimizing Your Computer

Occasionally, your computer will start to run slowly and perform inefficiently.

This product ensures that your computer is running properly and allowing you to be optimally productive.

 

Managed IT Infrastructure

Using ZeroDataStress’ Complete Managed IT Infrastructure, we will monitor your computers to make sure that all the updates are installed properly and that your computers are running the most up-to-date security software and virus protection.

 

  1. Update Management—You will never have to worry about maintaining the updates your computer needs. We will monitor all your updates and download and install them as they become available.
  2. Antivirus—We will ensure that each of your computers is running the most up-to-date antivirus/antimalware security software.
  3. Hardware Tracking and Software Inventory—We will maintain a list of all the computers in your company and what software they are running.
  4. Centralized Security Policies—ZERODATASTRESS will work with you to establish pertinent security policies, and then we will enable those parameters on all your computers without disrupting your workflow.
  5. Immediate PC Management—The setup will take only a few minutes per computer, so we will be able to immediately start monitoring your computers with little to no downtime.
  6. Remote Assistance—If one of your computers is not working properly then we will be available to help you through Remote Assistance.
  7. All-in-One Solution—Your computers’ operating systems updates and security software will always be kept up to date and your computers running efficiently and safely without your having to do anything.

 

Server Management

Our server management will keep you from experiencing downtime or not being able to access your Internet due to the server being inaccessible. It allows ZeroDataStress to monitor, maintain, update, and support your server. It will also alert us in the event that your server goes offline.

 

  1. Update Management—You will never have to worry about maintaining the updates your server needs. We will monitor all your updates and download and install them as they become available.
  2. Hardware Tracking and Software Inventory—We will maintain a list of all the servers  in your company and what software they are running.
  3. Immediate PC Management—The setup will take only a few minutes per server, so we will be able to immediately start monitoring your servers  with little to no downtime.
  4. Remote Assistance—If one of your servers is not working properly then we will be available to help using remote software.
  5. All-in-One Solution—Your servers’ updates, monitoring, and troubleshooting all done remotely to make sure you have little to no downtime.
  6. Advanced Reporting and Analysis- we can provide you with a report to show your server’s health and how we are improving your system with our monitoring services.
  7. Ease of mind- Sit back and relax knowing that we are monitoring your  servers and will stay on top of any issues that may arise and get them fixed as soon as possible keeping your servers running when you need them.

 

All of this will be done in the background so that you will not experience any downtime during the updating process

 

Per-Use Remote IT Support

One-time remote support session for your computing issues.

Some of your computing issues may be resolvable through a quick and convenient remote support session. If your computing issues allow for remote access by our IT administrator, you save time and effort by simply allowing access and letting the administrator handle the issue.  As soon as the issue is resolved, the administrator signs out of your system and your users are back at full-function.

 

Your ZERODATASTRESS consultant will help you decide whether or not your issue is serviceable through our remote support programs.  If it is not remotely serviceable, your consultant will direct you to the product that will allow you to resolve your issue.

 

Single Visit Onsite IT Support

Allow one of our IT consultants to visit your place of business for onsite servicing of your IT issues.

Whether your issues involve hardware, software, or unknown technical matters, onsite support ensures you get the hands-on maintenance and troubleshooting that your business requires.

If your issues are irresolvable with remote support, onsite support is an excellent option for solving your technical issues, including network, hardware, and software problems.

Our IT consultant will visit your office and provide necessary support to your IT systems.  Contact your ZERODATASTRESS consultant to get more information about scheduling an onsite IT support visit.

 

Off-Site Backup

Having your important information backed up off site not only ensures that your information is safe in the event of equipment failure but also that it is safe if something were to happen to the building in which your business resides

 

Optimizing Server Performance

Your servers are the brains of your IT systems. Our server performance service is a recurring monthly service, because of the level of importance that servers require.  Some of these updates are important and need to be done, but some of them are not necessary for your systems. With this product, we will make sure that the proper updates are installed on your systems to keep them running smoothly.

 

Domain Controller Configuration

A Domain Controller is built on a Windows Server System that primarily controls security authentication requests within your organization. Domain Controllers allow you to assign usernames and passwords for your employees and then your employees are authenticated when logging into your domain.

After investing in this product your assigned IT associate will install a Windows Server application of your choice (software not supplied) onto a Windows based system of your choice (hardware not supplied) and install the domain controller for your business. This install includes 10 user accounts and PC configurations that will be needing access to the domain controller.

Once this product is purchased a ZERODATASTRESS communications advisor will contact you to schedule an appointment and to determine the server software and hardware that will be needed for the install.

All of this will be done in the background so that you will not experience any downtime during the updating process.

 

Information Security

Your information is very important to not only you, but also to your employees and customers.

If someone were to breach your network security, your information would be vulnerable. With Information Security, all the information will be properly encrypted and protected by passwords to ensure that only authorized people will be able to see it.

 

Secure Network Setup

Our IT Specialists will examine your entire network for any security vulnerabilities and will make the necessary changes to your network to make it is as secure as possible.

 

Shared Folder Permissions

There will be folders on your network that everyone needs to be able to access.

With the Shared Folders Permissions, we will set up these folders to ensure that the preapproved people are able to access them.

 

User Groups

With your business running at full speed, you need to know that your employees are able to access the information on your network when they need it.  At the same time, there will be information on your network that only specific people need to access. With this in mind, we will set up user groups so that the information on your network will be accessible to only authorized users whenever they need it.

 

Virus and malware protection

Viruses and malware are constant threats to any computer that is connected to the Internet.

Our customized prevention plan will ensure that your computers and the information that they hold will be kept secure. A large part of this service includes training your employees how to safely use the Internet and email to prevent picking up a virus.

 

Virus and malware removal

If a computer does become infected with a virus or malware, we will promptly remove it with little to no downtime.

 

Operating system Upgrades

You will want to keep your computer running the newest version of Windows that is available. At ZERODATASTRESS we know that upgrading all your computers is a timely job.  So we offer our services to come in and upgrade any and all of your computers to the newest version of Windows available. Combine this product with our PC Management suite and you will not have to pay to receive the newest version of Windows as they come out.

 

Application Updates (Patch Management)

The programs that run on your computers must be regularly updated to fix newly discovered problems.  These problems may be in the functionality of the program or pertain to security vulnerabilities.

 

Operating System Updates

Operating systems have several periodic updates.  Some of these updates are important and need to be done, but some of them are not necessary for your systems. With this product, we will make sure that the proper updates are installed on your systems to keep them running smoothly.

 

Network Optimization

If a network is not set up properly, it will not run optimally and thus will slow down work output.

Network optimization ensures that your network is set up to run at peak performance and that the information transferred across it is being stored in the proper places.

 

Complete Network Setups

Knowing exactly which routers or switches you need can be tricky.

With this product, our IT Consultants will meet with you to help you decide which equipment will provide you with the best-performing network possible within your budget.

Up to 1 router, 2 switches, and 10 network devices.

 

Firewalls

Firewalls are used to block unwanted traffic on your network, but not all firewalls are created equal.  Our IT Consultants will meet with you to help you choose the most secure firewall for your network.

 

Hardware Setup

After you have purchased all your computers, you will need to set them up properly.

Our IT Consultants will walk you through the setup of all your new computer purchases. For a quantity of 1 to 3 computers.

 

IT Setup

This product performs custom IT support for an hourly price

 

Intrusion Detection Systems (IDS)

An IDS system informs you if anyone tries to access your network without your authorization.

 

Intrusion Prevention Systems (IPS)

An IPS system keeps unwanted users out of your network and is a foundational component of any network security equipment .

 

Laptops

Not all of your users will need a desktop workstation.   Some of your users may be traveling or may need to take their work home and will need laptops. With this service, we will help you choose the best laptops for your needs. To help ease your stress, we will make sure that your orders are properly placed.

 

Servers

You will need some type of server in your network.

Our IT Consultants will meet with you to help you make the best decision regarding which type of server you need to meet your demands.

 

Wireless Access Points

Wireless networks provide your users with the ability to be mobile in the workplace.

Our IT Consultants will meet with you to help you decide which access points will provide the most reliable wireless network and install them as needed.

 

Workstations

We will help you decide on which workstations will best suit your needs at the best price.

We will also help you place your order.

 

Batteries and Battery Backups

If your power goes out, any information not saved will be lost.

Using a battery backup to make sure that all your information is stored correctly will save you much time and trouble in the event of a power outage.

 

Graphics Cards

Depending on the programs you are running, a generic graphics card may not provide you with optimal graphics capabilities.  Upgrading your graphics card will give you the best visual effects for your critical applications.

 

Hard Drives

Not all hard drives operate the same.

Some of your users may need a bigger, faster hard drive than other users on your network. Making sure that a hard drive is big enough for your needs will help you save money in the long run.

 

Power Supplies

Adding equipment to a computer can overload its power supply, so making sure that each workstation has the most efficient power supply is very important.

 

Processors

Computer processors are another piece of equipment that determines the speed of a computer.

If your processor is out of date, then your computer will run slower. Our consultants can help you determine if you need new processors in any of your workstations .

 

Random Access Memory (RAM)

A workstation’s speed is partly based on how much memory it has.

If your computers are running slowly, our IT Consultants can determine how much memory is needed for your computers to run at their optimum speed.

 

Roaming Profiles

Roaming profiles allow users to log in on different workstations and still have access to all their files and folders .

 

Server Virtualization

Using a virtual server will save your company money in hardware purchases. With virtualization, we are able to set up what will appear to be multiple servers on one machine.

 

Virtual Disk Storage

Virtual disk storage allows you to set up a single storage system that can be used by different users and saves you from having to buy extra hardware.

 

Virtual Private Network (VPN)

When users take their work home or are traveling, they will need to connect to your servers remotely.  Setting up a VPN will encrypt the information and keep intruders from gaining access to it.

 

External Hard Drive Backup

An external hard drive is a hard drive separate from a workstation that is able to hold a user’s information and make updated copies of a workstation’s data on a daily basis.

 

On-Site Backup

Having your important information backed up through a device located on site will ensure that, if a piece of equipment fails, the information is saved in a convenient location for recovery.

 

DHCP Diagnostics

Dynamic host configuration protocol, or DHCP, is the protocol that assigns the IP addresses to your systems. Without this protocol, your systems will not be able to communicate on your network.

 

DNS Diagnostics

Domain name service (DNS) is the protocol that allows you to browse the web and connect to servers within your corporation.  If you are having a problem connecting to websites by typing in their URLs in the address bar of your Internet browser, then more than likely you have a DNS problem.

 

File Services Diagnostics

With file systems, you are able to use shared folders and mapped drives to pass files back and forth between users without having to email them. If a problem exists with this system, users will not be able to access the files and folders that they need.

 

IIS Diagnostics

Internet Information Services (IIS) is a set of Microsoft services for small-business servers.

If you are hosting a website on your Windows server and are having problems with it, our IT Consultants will work with you to discover what the problem is with your IIS configurations and then will start the appropriate process to eliminate the problem.

 

 

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